Auto Retail News

Consumers and dealerships mutually benefit from the convenience of having quick access to customer data, allowing for a more customized shopping experience in less time. However, since consumers are exposed almost daily to headlines highlighting yet

Leveraging SWOT Analysis, from AutoCarePro. As I teach all of my clients, effectively improving an organization’s sales and customer service effort should begin with an honest evaluation of the company’s current performance to establish a baselin

A Fresh Look at Dealership Measurement and Reporting, from DealerRefresh. To a lot of managers, the thought of yet another monthly vendor report is about as exciting as an empty dealership on Saturday afternoon. I get it – you’re busy, you’ve g

Federal-Mogul’s Garage Gurus app is golden, from Auto Service Professional. Federal-Mogul Motorparts, a division of Federal-Mogul Holdings Corp., has received the 2015 National Catalog Managers Association (NCMA) President’s Gold Award for Ca

Dunn Tire launches responsive website, from Modern Tire Dealer. Dunn Tire LLC has redesigned its website to work seamlessly across all devices, make it easier and faster for customers to get information, and simplify the tire purchasing process. Dunn

AutoAlert & CreditMiner Partner to Aid in Service Sales, from Auto Remarketing. IRVINE, Calif. – AutoAlert, teaming with CreditMiner, has added additional sales opportunities for its users via the addition of credit soft pulls for service-

GM prognostics use 4G for data acquisition, cloud analysis, from SAE International. Prognostics uses real-time monitoring to detect impending fault and deploys an in-car display, smartphone text, email, and/or remote notification to chosen receiver.

Wrong Car Dealership Staffers Stuck Fielding Customer Questions, from WardsAuto. Service advisers and auto technicians say they’ve got other things to do than explain how infotainment systems work. It’s the job of dealership auto technicians to f

Vehicle TLC: Proper Vehicle Care Has Many Merits, from AutoCarePro. While raising the awareness of preventive maintenance sounds good in theory, especially during April Car Care Month, the reality is many ­motorists’ ­vehicle maintenance habits j