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Service Absorption is a Dangerous Number

Service absorption is one of the most frequently cited Fixed Ops metrics at 20-group meetings. While asking the service department to carry store profitability has never been more important, focusing on service absorption as a metric is not only limi
Nov 2, 2017
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Taking Ten with Cary Greenberg of Digital Media Nation: Reputation Marketing

We caught up with Cary Greenberg at the Digital Dealer Conference & Expo and sat down with him for ten minutes to capture his views on the state of our industry from the perspective of a company who focuses on reputation marketing to an industry
Nov 1, 2017
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UpdatePromise Announces New Partnership Integration

CHINO, CA November 2nd, 2017 – UpdatePromise recently announced its latest integration with one of the largest credit and debit card processors in the US. UpdatePromise is thrilled to be partnering with a company that supports more than 400,000 mer
Nov 1, 2017
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BLACK BOOK UNVEILS ECONOMIC SCENARIO-BASED RESIDUALS DATA

Residuals Enable Auto Lenders to Leverage Macroeconomic CCAR/DFAST Scenarios Within Portfolio Forecasts LAWRENCEVILLE, GA (November 1, 2017) – Black Book, a division of Hearst Business Media that provides industry-leading used vehicle valuation and
Nov 1, 2017
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Are You Ready to Cut the Cord?

How do you watch shows these days? Is it sitting on the couch in front of a TV, or is it on your phone while you’re on the go? Times are changing, and how we watch TV is changing as well. Learn about Facebook Watch and creating engaging content
Nov 1, 2017
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How To Remove Friction Between Teams

Recently I returned for a follow up visit with a client where we had installed a new sales process for their team. Gathering a few of the key people together I questioned how it was going. For the most part, results were promising but there were a fe
Nov 1, 2017
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Quick Tip 35: The SRP Metric Every Dealer Should Be Using

In this Lot Party show quick tip, Jasen Rice shares a metric all dealers should be using when it comes to SRP and VDP views.
Oct 31, 2017
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Used Car Market Insights: Used Vehicle Values Depreciate at a Steady Rate

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report. This week’s Black Book Market I
Oct 31, 2017
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Pearl Technology Integrates Experian Propensity Scoring Platform

New platform enables auto dealers to better understand and target consumers that are “In-Market” to buy or lease a vehicle DALLAS, October 31, 2017 — Pearl Technology Holdings, LLC, (Pearl) (www.pearlsolutions.com) today announced it has ex
Oct 31, 2017