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Service Departments, Get Ready for the Future of Voice!

Consumers are all about convenience. The Internet has opened access to instant information and new technology continuously enables consumers to accomplish goals faster, access information more easily and organize their lives — all without the h
Jan 17, 2018
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Used Car Market Insights: Sub-Compact Crossovers Weak in Holding Value

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report. This week’s Black Book Market I
Jan 16, 2018
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Communication Makes Everything Easier

In our fast-paced society, some of the things done just a short time ago to impress and retain customers no longer work. Today, business owners can’t always keep on top of the latest and greatest ways to keep their customers loyal.  However, there
Jan 16, 2018
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Rapid Recon Reports 60% Overall Growth in 2017

PALO ALTO, CA, January 15, 2018 – Rapid Recon, the undisputed leader in Time-to-Line (T2L) workflow™ software and reconditioning center transformation, reported today overall growth in operations of 60% in 2017. Dennis McGinn, founder and CEO, sa
Jan 15, 2018
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Manheim Market Report (MMR) Reaches 23 Million Visits in 2017 Buyers and Sellers Dashing to Digital for Vehicle Data

Manheim clients are dashing to digital solutions such as MMR for vehicle data to drive faster and smarter decisions. With upgrades to the Manheim Market Report (MMR) this summer, including valuation adjustments for a vehicle’s AutoGrade condition,
Jan 15, 2018
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Zach Hallowell Promoted to New Role with Manheim and RMS Automotive

Remarketing industry leader focused on creating fluid, seamless client experience across channels ATLANTA, Jan. 9, 2018 –  Cox Automotive has promoted Zach Hallowell to vice president, Manheim Digital Marketplace and RMS Automotive, effective imm
Jan 15, 2018
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Derek Hansen Takes on Expanded Role with Manheim

Digital and mobile offsite solutions are organized under the vision of one leader ATLANTA – Manheim is continuing to align its assets to best serve the needs of its clients and is expanding the role of Derek Hansen as vice president of offsite sol
Jan 15, 2018
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Witt’s Wise Words: Good Leaders Don’t Blame

Bill Wittenmyer explains why good leaders don’t blame in this week’s installment of Witt’s Wise Words.
Jan 15, 2018
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Attention Customers…Are You Paying Attention?

One of the biggest marketing challenges is to capture the attention of your intended audience. We are all bombarded with hundreds of marketing messages every day, and to a great degree, we have learned how to “tune out” messages that don’t inte
Jan 15, 2018