Auto Retail News

Findings show streamlined loan payoff and lien release workflows can reduce operating friction, improve capital efficiency, and accelerate vehicle turn times

The moment campaign data becomes available; its value starts decaying. Not because the numbers change, but because the window for action closes.

Comprehensive renovation introduces premium hospitality spaces, enclosed service drive, EV infrastructure, and one of only four global BMW Lighthouse locations.

Every year, automotive dealerships invest in new programs, products, and technologies designed to improve profitability, enhance customer satisfaction, and stay competitive in an evolving market. Leadership teams attend conferences, sign contracts, a

Cost Per Lead (CPL) is popular because it’s easy to calculate and easy to compare. The problem is that dealer marketing is not that simple. A lower CPL can look like progress even when the store sells fewer cars, burns more BDC hours, and gives up

Key Takeaways Evolving Buyer Behavior: Insights from the 2026 Urban Science Harris Poll reveal shifting buyer habits, including a greater emphasis on convenience and digital-first interactions during the purchasing process. Dealer Confidence is High:

During my opening keynote at AutoIndustry.AI 2026, I “mystery shopped” 100 car dealers with AI agents… in a room full of car dealers. On Tuesday, Paul J Daly and Kyle Mountsier kicked off the first-ever Auto Industry AI Summit. As t

This new platform eliminates integration barriers, giving developers and partners the power to instantly deploy next-generation tools that redefine speed, reliability, and the entire fixed ops experience.

For a long time, the car-buying experience revolved around negotiation. It shaped how deals were structured and how salespeople were trained, while also influencing how customers prepared for the experience. Many buyers walked in expecting a process