Q

Conference & Expo: October 14 -15, 2025
DealerPoint: 2026 Dates Coming Soon!

Q

BMW Issues Two Vehicle Recalls

BMW has issued two different recalls. According to The Wall Street Journal’s Driver’s Seat Blog, BMW announced it is recalling about 2,000 2009 X5 vehicles equipped with the diesel engine. The blog post said the German automaker is concerned the
Sep 4, 2011

Panel Discussion Explores How To Use Photos and Videos to Restore Trust in the Service Department

The average car owner does not fully trust or understand the service recommendations of dealerships. This lack of trust not only hurts a dealer’s success rate on additional service recommendations today, but also reduces the likelihood that cus
Sep 4, 2011

Building a Long-term Customer Relationship Utilizing the Fundamentals – Part 2

There are so many costly gimmicks, ploys, tactics, and calculated maneuvers designed to “reclaim” your service customer base, I lost count at $5K a month. The issue I have with this substantial expenditure is that none of it is used to address th
Sep 2, 2011
Posts Everyone

General Motors Retains Bob Lutz as Advisor

DETROIT – General Motors today announced the retention of former Vice Chairman Robert A. “Bob” Lutz to provide counsel to the senior leadership team of the company. Lutz will be available to executives on a part-time consultancy basis effective
Sep 2, 2011
Posts Everyone

Mudd Advertising Launches Mudd TV Nationally September 8th

Cedar Falls, Iowa – Due to the high market demand for speed, strategy and execution, Mudd Advertising is launching Mudd TV as an interactive tool to help auto dealers quickly get solutions today for their marketing efforts. This creative solution w
Sep 2, 2011

TransUnion: Credit Risk Declining for Sixth Straight Quarter; Driven by Fewer Delinquent Consumers and Lower Debt Levels

CHICAGO, IL– TransUnion’s proprietary Credit Risk Index (CRI) declined for the sixth consecutive quarter as consumers continue to pay off their outstanding debt and maintain low delinquency levels on their credit obligations. Compared to
Sep 2, 2011

Experian Automotive: New vehicle Loans for Subprime Consumers Increase By 22.4% in Q2 2011

Schaumburg, Ill. — Experian Automotive today announced that lenders continued to increase their appetite for risk in Q2 2011, with new vehicle loans for customers with credit outside of prime increasing by 22.4 percent, when compared to the previou
Sep 2, 2011

Audi Certified Pre-Owned Reports Best August Sales

Audi Certified Pre-Owned sales of 3,169 vehicles mark the best August on record and the sixth-consecutive record month. Year to date sales of 25,517, an increase of 36.1% from 2010, put Audi on track to deliver the best CPO year on record. Audi Certi
Sep 2, 2011

Edmunds.com: Demand for Used Small Cars Pushes Price Surge in 2011

SANTA MONICA, Calif.  — Elevated gas prices have helped to drive a surge in used compact car prices, according to a data analysis by Edmunds.com, the premier online resource for automotive information. Edmunds.com’s data reveal that consumers p
Sep 2, 2011