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Quick Response-Time a Must for Internet Leads

From CBT News, a study on Internet Lead Effectiveness shows that across the industry, salespeople who respond within an hour to internet inquiries are more likely to push the sale. Auto responders, response times, and handling are examined along with
Mar 14, 2013
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Customer Engagement: the Salesman’s Top Trump Card

Advice from Eyes On Sales reminds new and used salesmen to engage customers socially. When reaching consumers, bridging the gap to speaking on a personal level is best achieved by focusing on emotion-based questions. Through more familiar wording, an
Mar 14, 2013
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St. Patty’s Day Ideas for New and Used

Sources at Automotive Digest suggest taking advantage of top dollar sales over the holiday where green is celebrated. This weekend’s festivities may include Clover Tag Sales for Discounts on Lucky models, Customer Feedback campaigns and the req
Mar 14, 2013
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GM’s Chevy Volt Sales Overpower Nissan’s Leaf

From Bloomberg Sales, stats on electric car sales reveal Chevy Volt outsold the Nissan Leaf, internationally. The Volt’s success in beating both the Prius and the Leaf in 2012, and the respective “green cars” troubles in attracting
Mar 14, 2013
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Top 10 Used Vehicles for Small Budget Shoppers

From F&I, an in depth review of the Cars.com “Top 10 under $10k” list. Topping the list? Ford Motor Cars, with the Escape, Focus, Freestyle and Fusion. A more sporty option includes the Scion TC, and the standard family sedans Civic,
Mar 14, 2013
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Credit Approvals Up, 2013 Looking Good for Lease and Fleet

From F&I Magazine, car leasing is on the rise thanks to credit approvals. This improvement in fleet and future pre-owned returns indicates a realm of the auto industry regaining life and a decline in recession trends. How long will it last? Diffi
Mar 14, 2013
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Driving By Wireless: The Ipad Operated Almost Bond-Car

A group of Russian mechanics re-wired this rust-bucket Opel Vectra into something we’ve only seen driven by 007: a real-life RC car. The car is operated by an Ipad wirelessly connected to the car through wired actuators, electronics and control
Mar 14, 2013
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US Dealerships, Arbitration Inquiry Continues

From Auto News, F&I Arbitration Agreements dispute-resolution provisions are under scrutiny from the Customer Financial Protection Bureau. This could mean a rise in class-action lawsuits, rising costs and more court time for dealer principals, an
Mar 14, 2013
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Fleet Versus Retail: GM’s New Approach with the Chevy Impala

Sources at Auto News offer their predictions on how the logistics of Impala sales are likely to affect Chevy dealers’ stats in the future. The newly re-designed 2014 Chevrolet Impala is recommended as highly competitive, but changes in structur
Mar 14, 2013