Auto Retail News

NCMi reports on intel gathered at the service department’s retail department. Evaluations from a dealer retail professional on hard packs, trades and recon as well as cycle time and used vehicle pricing are just a few of the useful recommendati

AutoNews takes a look at the ever-rising trend of marketing to Spanish-speakers in America as the overall Hispanic market and buyership increases. The importance of understanding what cultural approaches to take, samples of manufacturers implementing

Now Presenting the J.D. Power CSI Study; General Motors comes up on top in service quality. GM Dealerships should be proud to have made the list, setting a standard in repair shop customer service that can only be called top notch. J.D. Power and Ass

Chrysler Group has issued a recall for an issue in the wiring harness in V6 Dodge Challengers. Nearly 2,500 Challengers are being recalled, with 1,900 remaining adding to a total of 4,459 vehicles on recall. Only seven fires have been reported thus f

New from Bestmark News, Pep Boys is preparing a program to expand repair survey and customer satisfaction experience. More information on the expansion and ideas behind changing the repair shop atmosphere, as well as mystery shopper programs, are ava

The latest recall list from NHTSA includes models from Ford, Subaru, Nissan, Daimler, Starcraft, Jayco, and Terex. See more about Fuel tank leaks in Nissan models and Power control issues in some of Jayco’s 2013s. Please click on the following

According to Automotive Digest, electrical power hazards and risk management are critical to having a functional repair shop. Listed as a major problem in most dealerships, efficiency, care and good practices in handling heavy and high-voltage equipm

From Automotive News, more on the class-action lawsuit waivers currently being disputed in the Supreme Court. Arbitration laws, experts commentary, potential limits, borders and public policy are discussed in the following: Click here to read the res

Sources at CBT News discuss the need for a bit of marketing skill in every salesman. Generating leads comes from good marketing, which involves cross-promotion, developing discounts and deals, and learning a little bit about subscriber lists to appea