ST. PETERS, MO., April 29, 2026 – BizzyCar has introduced new reporting and scheduling enhancements designed to help dealerships bring more customers back for service, improve appointment conversion, and understand which outreach efforts drive service revenue.
The Q1 release adds new appointment attribution and repair order reporting, alongside new Service Engine scheduling enhancements built to improve capacity management and service conversion. Together, these updates help dealerships manage what happens after outreach: which appointments are attributed, how capacity is allocated, and which campaigns are producing measurable service revenue.
“Service teams make decisions every day around customer follow-up, shop capacity, and appointment demand,” said Ryan Maher, CEO of BizzyCar. “These updates make it easier to measure what’s working, improve scheduling, and understand which outreach is driving more booked service and higher-value appointments.”
Built to Support Service Intervals Beyond Recalls
Service Engine extends BizzyCar’s two-way SMS and scheduling platform beyond recalls, allowing dealerships to manage customer outreach across four service categories:
- First Service
- Next Service Interval
- Declined Services
- Lost Customers
What Changed in Q1
Completed Appointment Tracking
Dealerships now receive a daily report showing which BizzyCar-influenced appointments were completed the previous day, broken into two categories:
- BizzyCar-booked: appointments scheduled directly through BizzyCar
- BizzyCar-engaged: appointments scheduled after BizzyCar outreach, where the appointment is completed within 45 days
The report captures both direct bookings and influenced appointments, including customers who return through phone, web, or walk-in after initial outreach.
Campaign-Level RO Reporting
Dealerships now receive campaign reporting tied to repair order performance, including gross profit, repair order totals, projected annual RO value, and serviced VINs.
Service leaders can see which campaigns are generating completed service work and stronger revenue, not just appointment volume.
Scheduling Enhancements
Dealerships can now assign different mobile service zones by day of the week, giving technicians more efficient, geographically focused schedules. This helps group appointments more tightly, increasing service capacity and reducing drive time.
Dealerships using Service Engine can manage recall and routine service campaigns with separate scheduling rules for available days, service hours, maximum daily appointments, and lead times.
About BizzyCar
BizzyCar is an AI-driven, automated Service, Recall and Mobile Service Management Platform for auto dealers. It leverages the most accurate recall data available to identify vehicles with open recalls and utilizes artificial intelligence to proactively schedule appointments for customers to bring their vehicles into the dealership or have service completed through mobile and valet offerings. BizzyCar helps dealerships win back lost customers, increase retention, and drive incremental service revenue while making vehicle ownership safer and more convenient. For more info, visit www.bizzycar.com.