In the high-pressure environment of an auto dealership, the goal is simple: get the customer into the right car and get the deal funded as quickly as possible. However, a “dirty” deal jacket—one containing manipulated or fabricated docu

Registration for Digital Dealer Conference and Expo 2026 is officially open! This year the event will be moving to the heart of the American automotive industry, Detroit. Digital Dealer is the only conference and expo built specifically for automotiv

Contest recognizes technicians for high-quality inspection videos that drive repair approvals and customer confidence

At almost any other time, franchised auto dealers would greet tens of thousands of low-mileage lease returns streaming onto their lots as a welcome windfall. But the wave approaching in 2026 is unlike anything the industry has seen before, and the ri

Texting has become one of the most powerful tools in a dealership’s communication stack. It’s one of the fastest ways to reach customers, yet it’s also easy to misuse, and it only produces results when treated as communication first, marketing

Rising Auto Lending Fraud Costs: Auto lending fraud exposure has surged to an estimated $10.4 billion, highlighting the urgent need for robust fraud prevention strategies in the financial sector. Key Fraud Types Identified: Synthetic identity fraud,

Eich Mazda & Eich Volkswagen in Saint Cloud, Minnesota Sold to David Luther

President Donald Trump’s 25% tariff on all cars imported to the United States sent ripples through the global automotive industry. Officially implemented on April 3, 2025, the policy has reshaped manufacturing decisions and trade strategies. Ev

Post-COVID inventory shortages shifted priorities for many dealerships. As supply tightened, some dealers reduced their online presence and pulled back from digital sales efforts, choosing instead to rely on traditional, in-person selling techniques.