According to a joint forecast from J.D. Power and GlobalData, consumers are projected to spend a record setting $55.8 billion on new vehicles in April. Total new-vehicle sales are projected to exceed 1.5 million, a 10.5 percent increase from last yea

You’ve seen it before: a new hire walks onto the dealership floor brimming with confidence. On paper, they’re a sure-fire winner. But within weeks, sometimes days, the cracks appear. Customers leave feeling misunderstood, your sales teams are

Auto delinquency rates increased by as much as 8.7 percent between Q3 2024 and Q4 2024 according to a recent study by WalletHub. Delinquency was on the rise throughout the U.S with all 50 states seeing an increase in the quarter. Delinquent payments

Let’s call it what it is: most car dealers are addicted to the high of the quick close. Bargain-driven tactics might hit a monthly number, but they don’t build anything real, not with your customer, not with your team, and certainly not with your

The automotive retail industry has been on a rollercoaster ride over the past few years, but it appears to have finally reached some stability, at least for now. The average franchised dealership saw a 3.7 percent increase in net pretax profit in Q1

In the early ’90s, during the Gulf War, dealerships faced significant challenges, and not all adapted to the changing market. Rohrich Toyota in Pittsburgh, however, saw a modest increase in unit sales (50 to 75 cars) even as others in the area

Car Pros Automotive Group, a leading automotive sales and service group, announced today that Car Pros Honda El Monte was honored with the Sales Circle of Excellence Award from American Honda Motor Company for the third year in a row. This prestigiou

FM Capital has successfully closed its fourth round of venture capital funding with $240 million raised. This fund marks the firm’s largest to date, surpassing its initial target by 20% thanks to contributions from a diverse group of investors with

Personalization in marketing means tailoring every interaction to meet each customer’s unique needs and preferences. This approach is pivotal across industries, particularly automotive sales, where personalized customer experiences significantl