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Beyond Valuation: What Today’s Dealership Buyers and Sellers Need to Know
The dealership acquisition market continues to offer compelling opportunities, particularly for strong franchises with consistent performance and loyal customer bases. Toyota and Lexus remain among the brands that generate significant…
LeadershipThe Era of the 24/7 Dealership Is Here. Here’s How to Step Into It.
Ask a dealership how many leads it generated last month, and someone can usually give you a number. Ask how many of those customers moved from first contact to a…
LeadershipThe 2026 Social Media Guide for Car Dealerships
Nearly every dealership has a social media presence in 2026, yet many still struggle to turn that presence into meaningful results. Posting more vehicles and promotions is not necessarily the…
MarketingA Delivery is Not Ready Just Because it is on the Calendar
A customer has a 4 p.m. appointment to pick up a vehicle. At 3:30, the salesperson believes it is ready. Finance is finishing another appointment. The vehicle is still waiting…
LeadershipWhat the FTC’s Personalized Pricing Proposal Means for Dealer Pricing and Discounts
Dealers already know how to run a discount with published eligibility. The harder question is what happens when software uses shopper data to decide which price or individualized discount that…
LeadershipFor Customers Buying a Car, AI is the Test Before the Drive.
55% of people intending to buy a car in the next six months are using AI models like ChatGPT or Gemini.[1] Chances are, before a customer gets in for a…
LeadershipWhen the Platform Becomes the Vulnerability: Security in the Age of Lending Modernization
Auto lending has always run on trust: trust in the data, trust in the borrower, trust in the systems processing millions of transactions every day. That last piece of trust…
LeadershipNew Survey From Nation Safe Drivers Finds Automotive Businesses Want New Revenue Partnerships but Lack a Clear Path to Execute
More than 80% of respondents are interested in partnering with businesses in adjacent industries to create new revenue opportunities, but many lack a clear path to execute
Press ReleasesHow Used-Car Departments Can Use Public NHTSA Complaint and Recall Records
Used-car managers already work from condition reports, auction data and vehicle history reports. There is another free source that many stores skip: the owner-complaint and recall records the National Highway…
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