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The Hidden Data Gaps Limiting Dealership Marketing Performance
With years of sales and service records, email lists, campaign history, email engagement, and thousands of customer profiles, it’s easy to believe you have a complete picture of your customers.…
LeadershipHow Longer Vehicle Ownership Is Rewriting the F&I Playbook
Something significant has shifted in the automotive retail landscape, and it is showing up in the F&I office every day. American consumers are holding their vehicles longer than ever before.…
Sales and FinanceThe Mid-2026 Car Market: Higher Prices, Hybrids and a Shift in Demand
Key Takeaways: New car prices reached $50,900 in spring 2026 — a 3.3% increase since December — widening the new-to-used price gap to $21,000 and driving buyers firmly into the…
Dealer NewsU.S. Auto Loan Debt Hits a Record $1.69 Trillion
Key Takeaways: U.S. auto loan debt reached a record $1.69 trillion in Q1 2026, up 37% since 2018, driven by rising vehicle prices, elevated interest rates and loan terms…
Dealer NewsWhy the Lump Sum Auto Protection Model Is Under Pressure and What Dealers Should Be Doing About It Now
It happened to software. Then music. Then television, fitness, meal delivery, and eventually to automobile ownership itself. The subscription model did not merely change how consumers paid for things. It…
LeadershipASE Education Foundation Receives $25 Million Federal Grant to Put a New Generation of Service Technicians to Work
The four-year U.S. Department of Labor initiative pays for employers to hire and keep new auto, collision, and truck technicians — and gives the industry a proven way to grow…
Press ReleasesThe Invisible Tax on Dealership Advertising
For years, automotive retail has approached digital advertising as a volume game. The prevailing assumption has been that more traffic, more impressions and more leads naturally translate into more sales.…
MarketingF&I Fraud Starts Before the Paperwork Is Done
Every dealer knows the feeling. The credit application looks clean. The payoff checks out. Everything on paper points to a straightforward deal. Then someone pulls the title and the whole…
LeadershipBeyond Clean Data: Why Model Validation Is the Real Test for AI in Auto Lending
Auto lenders today are now realizing that AI can speed up approvals and funding, sharpen fraud detection, and tighten compliance, provided the data feeding those models is clean, complete, and…
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