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Insights
Why Automotive Retail Is Betting Big on AI-Driven Credit Decisions
At the core of every automotive transaction sits a financing decision, and yet it remains the single greatest source of friction in the entire buying journey. Consumers can browse inventory,…
Sales and Finance
Stop Merchandising Like It’s 2015. Your VDP Is Now Your Showroom
There is a question I have started asking dealers more often: How long does it take a car to go from arriving at your dealership to becoming truly sellable online?…
Leadership
Year-End Volume Is When Title Fraud Slips Through
The title problem that ties up your inventory in January can start with a shortcut on December 30. Here’s a scenario most stores will recognize. It’s 4 p.m. Eleven deliveries…
Leadership
Your Ads Aren’t Broken — Your Follow-Up Is
5 Automations to Install Before Spending Another Dollar on Google Ads
Marketing
Innovation Creates Potential. Execution Creates Performance.
The automotive services industry has no shortage of new ideas. The harder challenge is turning those ideas into consistent commercial results. A pilot, product launch or signed agreement can demonstrate…
Leadership
The Right Way to Follow Up with Car Buyers
Dealerships often see follow-up as a necessary part of sales, but they don’t always handle it effectively. Often, it becomes a routine series of calls, texts, or “just checking in”…
Marketing
A New Wave of Trade In Debt Is Heading Toward the Showroom
New vehicle sales have continued to look relatively stable this year. Volume has held close to where it stood 12 months ago, and so far, consumer demand and pricing strategies…
Sales and Finance
Beyond Valuation: What Today’s Dealership Buyers and Sellers Need to Know
The dealership acquisition market continues to offer compelling opportunities, particularly for strong franchises with consistent performance and loyal customer bases. Toyota and Lexus remain among the brands that generate significant…
Leadership
The Era of the 24/7 Dealership Is Here. Here’s How to Step Into It.
Ask a dealership how many leads it generated last month, and someone can usually give you a number. Ask how many of those customers moved from first contact to a…
Leadership
