A Metric That Merits More Attention—Your Used/New Sales Ratio
When I was a dealer, we thought we were doing a pretty good job if we managed a…
News June 5When I was a dealer, we thought we were doing a pretty good job if we managed a…
News June 5In the midst of the constant threats to dealers’ franchise investment, including new OEM facility requirements, OEM vehicle…
News June 5As the first automotive group to launch auto subscription in our market, Wyler FastLane, I have been closely…
News June 5I looked at my desk and the seven repair orders I laid out to visualize what I had…
News June 5There is a renewed interest in effective cost reduction strategies across the country. Dealerships are not only interested…
News June 5In a time of tightening dealership profits, retaining the customers you already have through excellent service and a…
News June 4 Discover where to recruit, how to hire, and how to set sales consultants up to succeed. This…
News June 1The auto space is becoming increasingly competitive. 69% of buyers start their purchase journey with little to no…
News June 1According to the 2017 JD Power CSI survey, only 13 percent of consumers scheduled their vehicle service online.…
News May 30When you see someone using their smartphone, what is your first impression? Do you assume that person is…
News May 30