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Latest in: Sales and Finance

Main Featured

Creative Uses for Video Walkarounds You May Not Have Considered

In this video blog, Ujj Nath shares more uses for video walkarounds than just inventory merchandising.

News June 7

Luxury Vehicles Depreciated Faster

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…

News June 6
Main Featured

BDC Overwhelm? Use a Hybrid Solution for Heavy Lifting

Many dealers prefer using internal BDCs so they can keep control of leads and processes. Other dealerships use…

News June 6
Main Featured

Focus on Missed Calls

Chief Product Officer Michael Markette explains the importance of paying attention to missed calls for your dealership.

News June 6
Dealer Magazine June 2018

Wanna Hurt or Maim Someone? Use Their Vehicle!

I suppose I’ve been on a rampage about vehicles getting analyzed, tested, and fixed right, particularly directed at…

News June 5
Dealer Magazine June 2018

The Consultative Approach to Selling

While digital retailing in automotive is on the rise, dealership staff still play an important role in customers’…

News June 5
Dealer Magazine June 2018

4 Ways F&I Managers Can Win Over the Sales Team

F&I managers have a tough job! Personally, I love the grind, but it’s not for everyone. The hours…

News June 5
Dealer Magazine June 2018

Don’t Be Shy – The Tough Questions You Should Be Asking Vendors

You know the feeling– that giddiness you experience when you think about your future together. The daydreams about…

News June 5
Dealer Magazine June 2018

Fixed Ops BFF

There are many ways to stay connected with your customers: face-to-face, phone, direct mail, and multiple digital platforms…

News June 5

BLACK BOOK USED VEHICLE RETENTION INDEX SEES 15 SEGMENTS WITH GAINS DURING MAY

Monthly Index Has Declined Just Three Times Over Last Ten Months LAWRENCEVILLE, GA (June 5, 2018) – Black…

News June 5