Why AI Still Requires Humans
In this video blog, Ujj Nath shares why AI will never completely replace humans.
News June 17Latest in: Sales and Finance
When Batman Decides a Recall Isn’t Enough
In 2014, due to safety concerns, Toyota issued a recall notice for a power inverter on its popular…
News June 17
Drive Sold-to-Service Converts
Almost half of a dealership’s sales customers never return for their first service appointment – that’s a hefty…
News June 17
Does Your Automotive Marketplace Pass the Friction Test?
Let’s talk about friction. Friction doesn’t just play a critical role in physics. Removing friction from the automotive…
News June 15
BLACK BOOK MAY DEPRECIATION REPORT SHOWS MANY CARS AND TRUCKS SETTLING INTO SUMMER DEPRECIATION PATTERNS
LAWRENCEVILLE, Ga. (June 15, 2018) – According to Black Book® data, the average price of a used vehicle…
News June 15
How Do I Start Video Marketing (Part 1)
Flick Fusion COO Tim James shares his advice on how auto dealers can start adding video to their…
News June 14
The Importance of Revenue Yield
CEO & Executive Chairman Scot Eisenfelder explains the importance of revenue yield to dealerships in service.
News June 13
Don’t Go Breaking Your Customer’s Heart!
When it comes to earning business, the customer experience has become a key differentiator. These days, sales and…
News June 12
Mid-Size Car Values Drop
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News June 12
The Law of Attraction: What You Visualize, You Materialize
An Open Letter to All New Automotive Sales Professionals (Showroom & BDC) To all of my “new hires,”…
News June 11
