The Relationship Between Outbound Calls and Texting
Chief Product Officer Michael Markette discusses the relationship between outbound calls and text messages in this video blog.
News June 20Latest in: Sales and Finance
How to Maximize Your CPO Investment
Are the headaches associated with bringing vehicles up to certified pre-owned (CPO) program standards worth it? For dealers,…
News June 20
Highest Declines in 16 Weeks
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News June 19
It Was a Connected Vehicle, Now it’s a Cognitive Vehicle
The automotive industry first started connecting to customers when OnStar was introduced in 1996. Today we are…
News June 18
Blueprinting a High-Functioning & Profitable Internet Dealership (Part 2)
The way most dealerships set up their internet department (if they even have one) is not only…
News June 18
Blueprinting a High-Functioning & Profitable Internet Dealership (Part 1)
The way most dealerships set up their internet department (if they even have one) is not only…
News June 18
Why AI Still Requires Humans
In this video blog, Ujj Nath shares why AI will never completely replace humans.
News June 17
When Batman Decides a Recall Isn’t Enough
In 2014, due to safety concerns, Toyota issued a recall notice for a power inverter on its popular…
News June 17
Drive Sold-to-Service Converts
Almost half of a dealership’s sales customers never return for their first service appointment – that’s a hefty…
News June 17
Does Your Automotive Marketplace Pass the Friction Test?
Let’s talk about friction. Friction doesn’t just play a critical role in physics. Removing friction from the automotive…
News June 15
