The Importance of Revenue Yield
CEO & Executive Chairman Scot Eisenfelder explains the importance of revenue yield to dealerships in service.
News June 13Latest in: Sales and Finance
Don’t Go Breaking Your Customer’s Heart!
When it comes to earning business, the customer experience has become a key differentiator. These days, sales and…
News June 12
Mid-Size Car Values Drop
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News June 12
The Law of Attraction: What You Visualize, You Materialize
An Open Letter to All New Automotive Sales Professionals (Showroom & BDC) To all of my “new hires,”…
News June 11
How Small Dealers Can Win the War Over Size
If you have been paying attention to industry trends I am sure you have noticed the ever-increasing gap…
News June 11
All You Need to Know About Auto Subscription Services
With disruption in traditional automotive retailing, dealers must learn how to provide affordable, flexible mobility solutions to…
News June 11
The Link Between Customer Experience and 74% Salesperson Turnover
Take a good look at your sales team. Most of them won’t be there next year. According to…
News June 8
Walmart Launches “CarSaver” Auto Sales Program for Dealers
The above video describes how Walmart’s CarSaver auto buying program works for certified dealers. To apply to…
News June 7
Creative Uses for Video Walkarounds You May Not Have Considered
In this video blog, Ujj Nath shares more uses for video walkarounds than just inventory merchandising.
News June 7
Luxury Vehicles Depreciated Faster
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News June 6
