The Positive Impact of Patriots…and the 7 Actions that Produce Better Teamwork
At the end of a coaching session with the management team of a large dealership, where the focus…
News October 26Latest in: Sales and Finance
It Might Be Time to Revisit Service & Body Team Production – Part One
Growing your own technicians in service or the body shop has become a necessity, greater than ever before…
News October 26
How to Lead from the Middle
The challenges posed by leading from the middle were framed well by John Maxwell who wrote, “One of…
News October 26
The Best Sales Close in F&I
If you don’t close the sale, no one wins! Whether it’s selling financing, selling vehicle service contracts, selling…
News October 26
The Greatest Threat to Survival is From Within
Do not Confuse Activity with Accomplishment Mindless managerial duties and conformity are major traps for mediocre managers and…
News October 26
Older Vehicles with Higher Mileage… And More of ‘Em, Wow!
Every year the number of higher mileage older vehicles increases. And every year dealership service departments lose more…
News October 26
The Crazy Professor
One of my college professors was famous for a crazy stunt that he pulled every semester. On the…
News October 26
What Makes Customers Choose Dealers Over Independents?
In this video blog, Affinitiv CEO & Executive Chairman Scot Eisenfelder shares his opinion on why consumers choose…
News October 26
VIDEO: Car Barker Ads Won’t Improve the Car Buying Process
When Carvana comes out with an ad campaign such as, “That Didn’t Suck,” people should probably take note.…
News October 25
Navigating the Damaged Vehicle Flood Waters Post Hurricane
Flood-related catastrophic (CAT) events such as what happened in the Carolinas in September create significant challenges for managing…
News October 25
