How New Safety Features Mean New Opportunities for Dealers
It’s a common scenario: drivers eating, texting, talking on the phone, taking care of personal grooming, or even…
News November 9Latest in: Sales and Finance
The Big Are Getting Bigger
Amidst an active discussion of change, robust transaction activity, and consolidation in our industry, it is worth considering…
News November 5
Communication Skills Are at the Heart of Everything
Your Team Members Are Either Spectators or Doers Mindless managerial duties and conformity are major traps for mediocre…
News November 5
Is Yours a Culture of Salespeople or Solution Specialists?
Do you have sales personnel or solution specialists at your dealership? Is there truly a difference between the…
News November 5
Communicate More Effectively with Your Customers
In the race to make a sale, dealerships often rely on templates in CRMs. These templates – including…
News November 5
It Might Be Time to Revisit Service & Body Team Production – Part 2
In my last column we reviewed the need for growing our own qualified and quality techs to combat…
News November 2
The Next Big Thing for Car Dealerships
A new year around the corner brings with it a renewed focus on self-improvement and growth. As 2018…
News November 2
Assessing Your 2018 Cost Reduction Efforts
The one common denominator in my conversations with dealers and their management teams this year is that almost…
News November 2
The Five True Challenges in Service and How to Capitalize on Them
Convenience, Value, Speed and Transparency and Trust have been around a long time. The difference between now and…
News November 2
How Many Hours Do You Need to Sell This Month?
Ask any dealer, general manager, or sales manager how many cars they need to sell this month and…
News November 2
