Q

Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

Q

Latest in: Sales and Finance

Main Featured

How to Protect Customer Data During the Holiday Sales Season

With advertisements of cars with giant red bows plastered around America, it’s no surprise that December truly is…

News December 31
Ken Rosenfield

The Pre-Owned Model of Quality Over Quantity

In the used vehicle business? Want to or not, most dealers are. Manufacturers have their hand in it…

News December 31
Main Featured

Witt’s Wise Words: Are You Burned Out

Bill Wittenmyer asks if dealership staff are feeling burned out and why it’s important to make changes in…

News December 31
Main Featured

Profit By Action Quick Tip: How to Increase the Profitability in Your Service Department

In this series, Andy Church shares how to increase the profitability in a dealership’s service department.

News December 28
Main Featured
Adobe

Can Dealers Compete with Online Used Vehicle Retailers?

Read the headlines and you see it everywhere: online used vehicle sales are booming. Carvana is expanding into…

News December 28
Main Featured

Scripts Are for Actors, Not Your Websites

Have you ever eagerly awaited the release of a great new movie? Anticipation mounts as release day approaches.…

News December 27
Main Featured

Can’t We All Just Get Along?

In my experience, one of the top frustrations dealers have when choosing the best solutions from multiple vendors…

News December 27
Main Featured

Should You Upgrade to Microsoft 2019?

Microsoft has released Office 2019, the newest version of its desktop suite of applications that most dealership employees…

News December 26
Main Featured

The Growing Used Vehicle Market May Be Great for Consumers

According to a recent article in Automotive News, investors and car dealers have shifted their focus to the…

News December 26

Car Segment Decline Continues

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…

News December 18