Latest in: Sales and Finance

Why Real Change Begins Today

Witt’s Wise Words: High Tech vs High Touch

VP of Sales, CDK Global, Bill Wittenmyer explains the concept of high-tech vs. high-touch in this edition of…

How to Grow Loyalty with Service Marketing

For car dealers, the opportunity to create loyal customers might start with a sale, but true loyalty is…

Freebie Fridays: Embrace Fear

Bill Wittenmyer shares why fear isn’t something to be afraid of but rather an emotion you should embrace…

3 Lines of Defense Against Cyber Attacks

How confident are you that your dealership can withstand a cyber attack? In my experience, most dealers underestimate…

The Duality of Conferences

When it comes to working conferences, there are many different thought processes. The first, of course, is that…

How to Protect Customer Data During the Holiday Sales Season

With advertisements of cars with giant red bows plastered around America, it’s no surprise that December truly is…

The Pre-Owned Model of Quality Over Quantity

In the used vehicle business? Want to or not, most dealers are. Manufacturers have their hand in it…

Witt’s Wise Words: Are You Burned Out

Bill Wittenmyer asks if dealership staff are feeling burned out and why it’s important to make changes in…

Profit By Action Quick Tip: How to Increase the Profitability in Your Service Department

In this series, Andy Church shares how to increase the profitability in a dealership’s service department.