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Latest in: Sales and Finance

Rob Fowler, Modern Automotive

Modern Automotive Group’s story, to be frank, isn’t really all that modern. That’s because the group’s original store…

News February 10

Documentation is the New Negotiation

By now, almost everyone recognizes the importance of pricing vehicles competitively. Almost every shopper has checked the Internet…

News February 9

So, You Think you Have Problems?

Sometimes we get so caught up in our own world we lose sight of what others in similar,…

News February 2

Doing Business on the Dark Side

It’s no secret that automotive dealerships universally are dealing with shrinking customer counts in service and parts. Not…

News February 2

How Can you Impact Conversion?

Imagine a dealership that only tracks closing ratios against write-ups. That team may or may not be doing…

News February 1

Word of Mouse

You have bad breath. It hurts you to hear that, I am sure, but someone had to tell…

News February 1

All Roads Lead to Rome (Washington, DC)

I was recently on a trip to Sao Paulo, Brazil doing a used car school for Fenabrave (Brazil’s…

News February 1

Telephone Techniques to Improve Customer Retention

Telephone Techniques to Improve Customer Retention  A service advisor’s ability to communicate effectively on the telephone can positively…

News February 1

Motivating Technicians to Sell Service!

There is only one way to increase your retail (customer-pay) service department revenue: sell more service! After reading…

News February 1

So, You Think you Have Problems?

It’s time to stop complaining and start planning for the new world I know you’re reading this in…

News February 1
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Ram to Enter SUV Market in 2028

Automotive News | Car, EV & Dealership News - Automotive News
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Michigan Supreme Court to Decide on Stellantis Contracts

Automotive News | Car, EV & Dealership News - Automotive News
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