An E-Marketing Update
It’s hard to believe that virtually no one understood the concept of e-marketing just 15 years ago. In…
News June 10Latest in: Sales and Finance
ASP vs. In-House Servers: Which DMS Model is Best?
The time has come. Your dealership’s DMS contract with a large, expensive legacy provider is ending. Your search…
News June 10Back-end Lender Repurchase Demands: A Hidden Land Mine in the Red Flag Rules
By now, most dealers are aware of the FTC’s Red Flags Rule and the potential liability they face…
News June 10Can your CRM be your ILM?
I recently moderated a roundtable of Internet and BDC managers at the 8th Digital Dealer Conference in Orlando,…
News June 10The Case for Dealership Consolidation – But Who are the Buyers?
Since the fourth quarter of 2009, we have begun hearing about the next wave of dealership consolidation. The…
News June 10Five Must Do’s to Reel Customers In
As the tools needed to compete for Internet sales proliferate, it’s become more difficult for dealers to assess…
News June 10Mastering the Internet Sales Process
Are you completely buttoned down in your sales processes to manage the 12 key steps in Internet sales?…
News June 10Where Did that Come From? Obsolescence You Didn’t Know Was There
Traditionally obsolescence has been defined as parts that have not had a sale in anywhere from six months…
News June 10OEMs Continue to Play Hard Ball with Dealers
A number of going-forward GM dealers recently received an unexpected “welcome letter” from New GM. The welcome letter…
News June 10
Bruce Qvale, Qvale Auto Group
You hear the name Bruce Qvale (pronounced kevallee) and probably think it sounds familiar. That’s because it is,…
News June 1
