Protect Your Dealership from Phishing
In this video blog, Erik Nachbahr shares why it is important to protect your dealership from phishing…
News April 17Latest in: Sales and Finance
Broad Strength in the Market Except for Luxury Vehicles
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News April 16
Change Again! When? Now!
Change matters. The speed of change matters. Don’t change for change’s sake. How to sort through it all?…
News April 16
Can You Hear Me Now?
One of the biggest obstacles many dealership service departments encounter is contacting and communicating with their customers. This…
News April 16
Busting Data Myths About Online Shopping Behavior
By Jessica Stafford, Senior Vice President & General Manager, Autotrader Today’s consumer has clearly spoken. They no longer…
News April 15
Witt’s Wise Words: The Secret to Success
CDK Global VP of Sales Bill Wittenmyer shares the secret of success for managers in automotive retail.
News April 15
Razor & Razor Blade Models for Dealerships: Part 2
Affinitiv CEO & Executive Chairman Scot Eisenfelder shares why dealerships should pay attention to the razor and razor…
News April 12
Profit By Action Quick Tip: Google Research on After Sales Searches
Does your Service and Parts departments have a good online presence? In this fascinating Quick Tip, Andy…
News April 12
Freebie Friday: Three Most Important Traits in Salespeople
In this Freebie Friday, VP Sales CDK Global Bill Wittenmyer shares the three most important traits that…
News April 12
BLACK BOOK USED VEHICLE RETENTION INDEX SHOWS DECLINE IN MARCH
Index Continues To Lose Momentum But Expects Quick Jolt from April Spring Season LAWRENCEVILLE, GA (April 9, 2019)…
News April 11
