Why People Defect in Service
CEO & Executive Chairman Scot Eisenfelder explains why customers defect in service in this video blog.
News June 14Latest in: Sales and Finance
Freebie Friday: Nurturing vs Closing
Bill Wittenmyer shares the difference between nurturing and closing in this episode of Freebie Friday.
News June 14
Finding – And Keeping – Better Techs
With the auto industry facing a shortage of technicians, it’s important to do what we can to attract…
News June 13
Leads: The Ever-Decreasing Part of the Pie
Almost all of automotive agrees: sales are driven from conversations with consumers. For years, the automotive industry has…
News June 11
Witt’s Wise Words: Know Your Numbers
VP of Sales CDK Global Bill Wittenmyer explains why every salesperson needs to know their numbers in…
News June 10
Why Your Marketing Goals are All Wrong
Most people think about marketing as a way to generate immediate ROI. For every email campaign sent out,…
News June 7
Freebie Friday: A Tip to Stay Motivated
In this episode of Freebie Friday, Bill Wittenmyer offers a tip that individuals can use to stay…
News June 7
Preparing Your Service Department for the Amazon Threat
The current automotive market presents today’s dealers with unique challenges—the biggest one being the evolution of the customer…
News June 6
Windows 7 End of Life is Coming
Is your dealership still using the Windows 7 operating system? As of January 2020, Microsoft is discontinuing all…
News June 5
Navigating the Maze of New In-Vehicle Technology
According to a recent article in Automotive News, consumers LOVE the idea of all of this new in-vehicle…
News June 5
