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Latest in: Sales and Finance

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Freebie Friday: The Customer That Doesn’t Like You

 In this Freebie Friday, CDK Global VP of Sales Bill Wittenmyer gives advice on what to do…

News June 20
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Increase Your Marketing ROI with 3rd Party Data

Most marketers think of third-party data as something to be used in conquest marketing. While it’s true that…

News June 20
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What to Look for When Choosing a Dealer Management System Part 1

Dealers are regularly approached by vendors selling their wares. Not only is it challenging to know what will…

News June 20
Main Featured

The Rule of 3: Perfecting Sales-to-Service Handoff

If your dealership is like most, the sales and service side of the house feel like two disconnected…

News June 20
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Mainstream Pickup Values and SUVs Stable

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…

News June 18
Jennifer Reid

Process Unification Combined With A Personalized Customer Experience Creates A Winning Opportunity

For years, the goal of automotive professionals was to find a way to leverage an online environment that…

News June 17
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Witt’s Wise Words: The Importance of Being Prepared

In this episode of Witt’s Wise Words, Bill Wittenmyer shares why being prepared is vital to success.

News June 17
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Is Ridesharing Always Safe? Hail NO!

Drivers participating in the nation’s most extensive ridesharing services are all independent contractors and, as such, are responsible…

News June 17
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How Community-Centricity in Automotive Retail Brings Purpose, Satisfaction, & Loyalty

A community-first mindset and business philosophy inspires positivity and a direct sense of purpose, resulting in higher satisfaction…

News June 15
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How Dealerships Are Using Facebook to Reach Customers & Drive Their Bottom Line

Social media can be a great challenge at most dealerships. Discover ways to leverage social influence and engage…

News June 15