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Latest in: Sales and Finance

Customer Loyalty Equals Unit Sales, Dollar Volumes and Market Share

Talk to any marketer, and they’ll likely tell you about the importance of customer loyalty. The axiom states…

News November 21

CarMax Grand Opens First Store in Denver, Colorado

Company Celebrates with “Road Rally for Charity” Event RICHMOND, Va. – CarMax, Inc., the nation’s largest retailer of…

News November 21

Barnes Distribution Showcases 2012-2013 Winter Bundle Product Collection

CLEVELAND, OH – Barnes Distribution, a business of Barnes Group Inc. (NYSE: B), and the leader in vendor-managed…

News November 20

Learn How to Sell and Service More Vehicles More Profitably by Attending the Digital Dealer Virtual Exposition

Complimentary dealership registration is now available for the Digital Dealer Virtual Exposition, December 5 – 11. Experience the…

News November 20

Dial Up your Smart Phone Oversight to Avoid Employee Liability Issues

In recent years the explosion of smart phones, in particular Blackberry devices, has made it possible for employees…

News November 19

Ally Bank Launches Next Phase of Mobile Banking

MIDVALE, Utah — Ally Bank’s suite of customer-centric products and features expands this month to include the second generation…

News November 19

GM Issues Recalls for Cadillac, Buick and Chevrolet Vehicles

According to the National Highway Traffic Safety Administration’s website, General Motors is issuing two recalls to fix a…

News November 19

Cars will Break and We will Fix Them…Only Not as Often!

If your service department makes the majority of its revenue fixing broken cars, then get ready for massive…

News November 19

American Suzuki Motor Corporation Receives Bankruptcy Court Approval of Agreement with Ally Financial Inc. and Certain Affiliates (“Ally”) to Enable Continuation of Automotive Financing Programs

Ally and certain affiliates to continue zero percent consumer financing and dealer floorplan financing for automotive products BREA,…

News November 16
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Cars.com Study: CPO shoppers value quality assurance, peace of mind

With their manufacturer-backed warranty and quality assurance, certified pre-owned vehicles are gaining interest among car shoppers. For manufacturers,…

News November 16