Why Buy In is Important When Adopting New Technology
This week's #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what…
News September 13Latest in: Sales and Finance
Use Data to Improve the Customer Experience
When we think of using customer data, it’s often in the context of marketing. I’ve written previously on…
News September 13
Witt’s Wise Words: F&I – Be the Most Obvious Choice
As dealerships shift their staffing structure to streamline the car buying experience for today’s connected car shopper,…
News September 11How to Build a Human Firewall
Cyberattacks are on the rise. In the first six months of 2019, the number of data breaches has…
News September 11
How Do You Deal With Stress?
This week's #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what…
News September 9
Equity Mining’s Importance to a Key Swap
This week's #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what…
News September 57 Steps to Take Before Every Sales Call
By Cory Wright, Director of Training, CallRevu Shaping great customer experiences and setting more appointments begins with one…
News September 5Is Your Hair on Fire?
“There are two ways of meeting difficulties: you alter the difficulties; or you alter yourself to meet them,”…
News September 4
Witt’s Wise Words: Avoid the Guilt Trip
Bill Wittenmyer offers some advice on how to deal with customers that don’t show for appointments in…
News September 4Keeping Techs AND Consumers Happy, While Remaining Profitable
Service directors of professional automotive dealerships have stressful jobs. They are required to deal with a broad range…
News September 4
