Dealerships vs. Manufacturers: The Battle Over Vehicle Maintenance
Vehicle manufacturers are constantly bragging about their low cost of ownership. The marketing mantra stops just short of…
News September 8Latest in: Sales and Finance
When the Push Should Be a Shove
The Holiday Inn on Jacksonville Beach in February of 1986 was the first open forum I held. Myself…
News September 5
Technology Trends – Is your Head Spinning?
ADP is one of the oldest DMS companies, founded in 1949 to provide payroll services. In 1972, the…
News September 4
3 Reasons a Front-End Focused Strategy Falls Short in Used Vehicles
I’ve been hearing more disenchantment and doubt from dealers about the value of a turn-and-earn strategy for retailing…
News September 3
Contact Management Plus Automation: Nurture Leads All the Way into Your Dealership
What can you do with a great contact management solution? Engage your customers based on their personal interests,…
News September 3
Making the Invisible Customer Visible
Phone Leads are Ramping Up – Do Your Agents Know Who They Are Talking To? Using digital website…
News September 3Would you let Half of Your Walk-in Traffic Leave Without Being Engaged?
What would you say to your Sales Manager if half of your store’s walk-ins were never greeted by…
News September 3
Online Reputation Management Tips for Franchised and Independent Dealers
Online reviews level the playing field for dealerships both big and small. If you doubt the importance of…
News September 3
Weekly Management Meetings for Company Growth
In every class we hold, some of the most valuable things managers realize they can do to increase…
News September 2
The Digital Void with Service and Parts
Consider the following reality: There are 70,000,000 monthly aftermarket searches conducted on Google representing 525,000 customers EVERY MONTH!…
News September 2
