Mastering the Car-Buying Journey: A Dealership’s Guide to Winning Customers
The car-buying journey spans from discovery to purchase and beyond, shaping trust and long-term loyalty. Each stage includes…
News May 23Latest in: Sales and Finance
LLMs, Agentic AI, and Vertical AI: How Machines Are Improving Dealer Retail Operations
As dealers face rising complexity in inventory management, pricing, and profitability, especially with the 25% tariff on imported…
News May 20
Traditional vs. Modern Dealerships: A New Era in Car Sales
The automotive industry has significantly shifted from traditional to modern dealership models, reflecting broader technological advancements and evolving…
News May 15
AI Can Transform the Customer Experience for Car Buyers, But Not on its Own
With the advent of digital dealer brands like Carvana and CarMax, as well as expanded options for online…
News May 5
Rethinking the Money: Smarter Vehicle Appraisals
As used vehicle margins tighten, the spotlight is squarely on appraisals. Getting the money right at this stage…
News April 15
More Than Math: The Human Side of Car Sales
Growing consumer uncertainty—and the influence of how people choose to spend their money—is prompting companies to rethink how…
News April 3
Turning Test Drives into Sales Opportunities: A Dealership’s Blueprint
During the car-buying journey, the test drive is a pivotal moment when customers transition from merely considering a…
News March 26
Quality Over Quantity: Why Dealerships Should Care More in 2025
Dealerships have long prioritized volume as the key to profitability. However, a shift in strategy is emerging—one that…
News March 24
Mastering Lead Generation Key Strategies for Dealerships
Effective lead generation is the cornerstone of sustained dealership growth and profitability in the fast-paced automotive market. According…
News March 19
How COVID-19 Created a Lasting Supply Chain Void in the Automotive Industry
The COVID-19 pandemic caused one of the most significant disruptions to the global automotive supply chain in modern…
News March 10
