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Latest in: Sales and Finance

Auto Dealership Customer Experience dealership marketing Glo3D.com Human element sales and variable ops Sean Toussi User-Generated Content

How Humanizing Your Dealership Wins More Car Buyers

Technology has transformed how dealerships operate, making everything faster, smarter, and more automated. But in the pursuit of…

News June 4
Cox Automotive Glo3D.com Sean Toussi trade appraisal Trade Ins Used Cars

Winning the Trade-In Game: Strategies for Today’s Dealerships

A great trade-in experience doesn’t just close a deal — it opens the door to long-term loyalty and…

News May 29
customer journey dealership customer engagement dealership marketing Glo3D sales and variable ops SBX Sean Toussi touchpoints

Mastering the Car-Buying Journey: A Dealership’s Guide to Winning Customers

The car-buying journey spans from discovery to purchase and beyond, shaping trust and long-term loyalty. Each stage includes…

News May 23
Agentic AI AI Auto Dealership chatbots inventory management Lance Schafer LLMs Lotlinx sales and variable ops sales support tools Vertical AI

LLMs, Agentic AI, and Vertical AI: How Machines Are Improving Dealer Retail Operations

As dealers face rising complexity in inventory management, pricing, and profitability, especially with the 25% tariff on imported…

News May 20
Auto Dealership Auto Dealership Sales modern dealerships sales and variable ops Sean Toussi traditional dealerships

Traditional vs. Modern Dealerships: A New Era in Car Sales

The automotive industry has significantly shifted from traditional to modern dealership models, reflecting broader technological advancements and evolving…

News May 15
AI AI Assistants AI chatbots Auto Dealership Covisian Customer Experience Customer Satisfaction Fabio Sattolo

AI Can Transform the Customer Experience for Car Buyers, But Not on its Own

With the advent of digital dealer brands like Carvana and CarMax, as well as expanded options for online…

News May 5
Actual Cash Value Appraisals trade-in Used Cars

Rethinking the Money: Smarter Vehicle Appraisals

As used vehicle margins tighten, the spotlight is squarely on appraisals. Getting the money right at this stage…

News April 15
Artificial Intelligence Auto Dealers Auto Dealerships Auto Loan Customer Experience Dealer Software digital retailing emotional intelligence

More Than Math: The Human Side of Car Sales

Growing consumer uncertainty—and the influence of how people choose to spend their money—is prompting companies to rethink how…

News April 3
Auto Dealership Test Drive

Turning Test Drives into Sales Opportunities: A Dealership’s Blueprint

During the car-buying journey, the test drive is a pivotal moment when customers transition from merely considering a…

News March 26
Auto Dealerships Auto Inventory New-vehicle sales

Quality Over Quantity: Why Dealerships Should Care More in 2025

Dealerships have long prioritized volume as the key to profitability. However, a shift in strategy is emerging—one that…

News March 24
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GM Lays Off 900 Workers at Kansas Plant

CBT News | Automotive Industry | Dealership News
3

Jeep drives Stellantis to 6% sales gain

Automotive News | Car, EV & Dealership News - Automotive News
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Customer Ease of Purchase Steady Despite EV Rush

CBT News | Automotive Industry | Dealership News
5

US DOE Partners with Lithium Americas and GM on Thacker Pass

CBT News | Automotive Industry | Dealership News
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Cox VP on AI Transforming Automotive Sales

Automotive News | Car, EV & Dealership News - Automotive News