How Car Dealer’s Leads Fell But Sales Rose
The sales team doesn’t have to be Internet whizzes but needs effective email and text communication skills, says…
News April 28Latest in: Sales and Finance
Get Ready, the Cheese is Moving Again!
The well-known book Who Moved My Cheese tells a story about change; how change is inevitable and how…
News April 28Used Car Market Insights – Week of Apr. 26, 2016
This week’s Black Book Market Insights report offers the latest evidence of noticeable weakness in truck segments for…
News April 27
How to Lead Well When Bad Things Happen
After the fallout from the G.M. ignition switch debacle—and most recently with VW’s emission issues—clients have contacted me…
News April 26Mastering the Menu
The progression of the F&I menu — or “option disclosure,” as I like to call it — began…
News April 26
A New Direction
Principle Auto’s Mark Smith found success after abandoning some of his group’s tried-and-true sales strategies. Now he’s looking…
News April 26
How to Write the Best Online Used Car Ad
Selling a car is never easy, especially if you to do it online, where there are so many…
News April 26
VW & Dealers Still Face Uncertainty Despite Diesel Resolution Progress
As one industry observer put it, Volkswagen dealers might be working within a “fairly sketchy framework” on how…
News April 26
Online Sales Isn’t The Future Of Car Buying…
Depending on which article you read today you’ll either hear online sales is the absolute only way cars…
News April 26
Fixes for Takata Air Bags Can Take Months. What to Drive in the Meantime?
The Takata Corp. air bag recall has become so massive that vehicle owners might wait months for repairs,…
News April 26
