Selling Cars is Good. Selling Service is Better!
I passionately believe that the service department is first and foremost a sales organization. It is a reoccurring…
News May 23Latest in: Sales and Finance
Modeling Service Profit Might Be What You Need – Part 2
Last month we began modeling service profit makers – the fundamental key elements, which drive the bottom line…
News May 23
The Truth Behind EMV Chip Cards and Your Dealership
EMV, the acronym for Europay, MasterCard and Visa, is the process of embedding payment cards with microchips to…
News May 23
Every Car Dealership NEEDS the RIGHT CRM/ILM
It’s 2016 and never has the used car industry faced so much disruption! Over $450 million in venture…
News May 23
How to Use Digital Marketing to Attract More Leads
Given the meteoric rise of social media, viral marketing, and social commerce over the last few years, it’s…
News May 20
The Psychology of CPO
While Tyler is ready to agree to the terms, Sloan is worried about what’ll happen if the vehicle…
News May 17
Used Cars Become Bigger Part of TrueCar’s Business
“If you look at our business over the past couple of years, you’ve seen used cars grow every…
News May 17
Used Car Profit Begins with Acquisition, Not Liquidation
Making a profit in the used car business is increasingly more challenging. With consumers becoming smarter and having…
News May 17
How Dealers Are Handling Avalanche of Recalls & Stop-Sales
Even before the National Highway Traffic Safety Administration expanded the Takata airbag inflator recall earlier this month, several…
News May 17
Own Your Tires, Own The Customers
We all know the “neighborhood tire guys”. The local, independent service garages with an undeniable likeability. Usually family…
News May 17
