YOU are Why Your BDC is Failing!
If you have a failing BDC, and you are a GM, then you are the reason your BDC…
News June 6Latest in: Sales and Finance
Mix Modern Customer-Retention Tech With Southern Hospitality
Customers will come back if you make the experience feel less like a chore and more like an…
News June 6
Why Transparency Is The Key To Success
"In most businesses, someone is getting screwed," said my childhood teacher. I don't remember what grade I was…
News June 6
Black Book: Sub-Compact Cars Depreciated Significantly from A Year Ago
According to Black Book® data, the average price of a used vehicle for model years 2010-2014 depreciated by…
News June 6
Making Fans of Recall Customers: Nothing Worth Having Comes Easy (Part 2)
In this blog, I’ll share the consumer viewpoint so dealers can better understand their state of mind and…
News June 3
Do Your Customers Like You?
It’s not a personality thing. You don’t have to swap family photos and go for dinner once a…
News June 2
Openbay Brings Auto Repair Into The Internet Age
Finding a good mechanic can be headache. The stakes are high for anyone who depends on their car…
News June 2
Auto Financing Gaining Traction With Millennials, Study Shows
LendingTree has found that a growing number of auto finance requests are coming from Millennials. The demographic current…
News June 2
How Do You Stack Up Against Your F&I Competition?
When sports teams take the field, commentators review their attributes, experience, and records. And although all players are…
News June 2
Inside Uber’s Auto-Lease Machine, Where Almost Anyone Can Get a Car
In its relentless pursuit for growth, Uber needs new drivers, and many of those drivers need cars. To…
News June 2
