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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Latest in: Sales and Finance

Digital Dealer Conference News

The Storytelling Approach to Digital Marketing

It’s one thing to be told that telling a great story to potential customers will increase sales. It’s…

News July 18

Follow Up Please!!! [EXCLUSIVE VIDEO]

Follow up has been an issue for dealerships across the board. In this video blog, you will find…

News July 15

Car Buyers Want Amazon-Like Dealership Experience

Why should a car dealership provide such an online shopping experience? Shopping online now provides the buyer with…

News July 14

Mystery Shoppers Put Tesla Dealerships in Cellar – Again

Fran O’Hagan is a methodical guy who’s baffled as to why Tesla stores year after year score so…

News July 14

Used Car Market Insights – Week of July 12, 2016

This week’s Black Book Market Insights report showed depreciation across the board for all car and truck segments,…

News July 12

Never Underestimate Value of First Impression

Savvy sales professionals appreciate and practice the art of creating a positive first impression, which can go a…

News July 12

Acknowledging the Forgotten Department

In medieval times, when a severe punishment was handed out, the convicted party was often sentenced to time…

News July 12

High New-Vehicle Prices Drive Auto Finance Industry to New Highs in Q1

The industry smashed several records in the first quarter thanks to high new-vehicle prices, but stretching terms and…

News July 12

Digital Auto Retailing: The Impact to F&I Office

It runs the gamut from startups offering consumers peer-to-peer or direct-to-consumer online car-buying, to companies like Cox Automotive…

News July 12

Gas Prices Keep Dealers Hunting for Trucks & SUVs

What Black Book representatives heard dealers say in the lanes going into the Fourth of July holiday reinforced…

News July 12
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Dealers Tighten Operations, Leverage AI for 2026

CBT News | Automotive Industry | Dealership News
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Nationwide Flight Disruptions Drive Surge in Car Rentals

CBT News | Automotive Industry | Dealership News
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Optimizing Service and Technicians in Dealerships

CBT News | Automotive Industry | Dealership News