NADA: Supply, Incentives Driving Down Retention Rates
Through September, retention rates for most model-year 2013 vehicles are down across the board compared to last year,…
News October 12Latest in: Sales and Finance
Sept. Update: Manheim on Prices & Black Book on Depreciation
Whether looking from the dealer perspective of used-vehicle prices for units running down the lanes or movements in…
News October 12
A Mechanic Faces the Age of the Self-Driving Car
Joe Sevart, an auto technician turned business owner in Kansas City, Missouri, talks about the future of servicing…
News October 12
Federal Cars Getting Auctioned off with Open Safety Recalls
If there’s a recall on a car, the federal government expects owners to get it fixed right away,…
News October 12
Car Shoppers Feeling Web-To-Showroom Disconnect
More and more people are looking for their next vehicle online. That’s changed the nature of brick-and-mortar shopping,…
News October 12
J.D. Power Oz Says Satisfied Buyers Look Past Price
J.D. Power found significant disparity in satisfaction levels when examining customers’ choices of their dealer. Among customers choosing…
News October 11
More Internet Users Take Express Lane on Car-Buying Journey
But that’s changed. Car consumers today go to fewer websites, and instead rely more on search-engine marketing as…
News October 11
Lack of Time Can Be Costlier Than You Think
Working retail in the auto industry can certainly be taxing. Salespeople work 60-70 hour weeks to make a…
News October 11
Seven Tips for Promoting Community Involvement
You've probably heard the term "Doing good is good for business." Many studies support this statement. Companies that…
News October 11
Will Your Dealership Survive the F&I Apocalypse?
F&I departments as we know them today are doomed, if they continue along the traditional path. To survive…
News October 10
