Have Dealer Discounts Gone Too Far?
Dealer discounting for both service and sales have gone entirely too far. This discussion will focus upon service,…
News October 20Latest in: Sales and Finance
Dealership Service Advisers Should Sell Pre-Paid Maintenance Plans
Too often, though, dealers introduce these programs as F&I aftersales products, but fail at integrating service into this…
News October 20
Just a Gimmick? Or Are Giveaways Really Needed?
Do you shy away from giveaways and win-a-prize type mailers? If you’re like most dealers, you probably do.…
News October 20
Know Your Customers to Beat the Buy-From-Your-Couch Trend
One of the biggest challenges facing the automotive industry is the way consumers feel about buying cars. Their…
News October 19
Using Content as a Sales Tool
Most companies view content marketing as a means to rank higher in search engines, establish thought leadership and…
News October 19
Train Your Service Staff to Be Awesome on the Phone
Since the phone is always ringing off the hook in the Service drive, it’s good business sense to…
News October 19
The Driverless Future: Where Does Auto Repair Fit into the Future?
For those of you who are used to talking to cars, the future will be status quo for…
News October 17
Train ‘Em Up! Teach Your Sales Staff to Be Better on the Phone
Whether your inbound sales calls are routed to a Business Development Center or your sales staff, your employees…
News October 17
Autodisrupter Episode 13 – Expectations [EXCLUSIVE VIDEO]
On this episode you will learn that setting the right expectations for your staff is very important. When…
News October 14
2 Phone Up Processes that Work
$617. That’s how much the average car dealership spends on advertising per new vehicle sold, according to NADA Data…
News October 14
