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Latest in: Sales and Finance

Just Because You Have New Technology, Doesn’t Make You Compliant

Recently, I was visiting with a dealer and the recent rash of articles concerning compliance came up. As…

News February 13

The Shuttle Has Left the Building…Maybe

One day, while bringing my vehicle into a large, very well-known dealership for service, a rather comical scene…

News February 13

Demystifying Modern Customers: Here’s What They Really Want from Your Service Department

Today’s service customers aren’t easy to win over. “My customers are impatient,” many dealers say. “They only care…

News February 10

Parts for “Dummies”

Years ago someone gave me a book called ‘Windows for Dummies.’ It was not designed for ignorant people,…

News February 10

Hard Facts: How to Use Snapcodes [VIDEO]

With the newest Snapchat update (Snapcodes), people can access content from your website. This could seriously change the…

News February 10

Autodisrupter Episode 21 – ​Politics, Religion and a Salesman [EXCLUSIVE VIDEO]

On this episode we are going to talk about branding and why you should keep politics and religion…

News February 9

Why Recalls Won’t Ever Go Away: Part 2

In my last blog, I shared some reasons why dealers need to prepare for a constant flow of…

News February 9

How Much Revenue Does Follow-up Generate? [VIDEO]

AutoLoop VP, Analytics & Data Services discusses the importance of follow-up in generating revenue in this video blog.

News February 8

Effective Communications with Recall Customers [VIDEO]

myKaarma CEO Ujj Nath discusses the importance of effective communications with recall customers in this short video blog.

News February 6

The Future of Car Buying is Mobile

The statistics are there: car buyers spend 59 percent of their time online before they purchase car, according…

News February 6