Is Your Dealership a Sitting Duck? Risk Mitigation in a World of Exploding Recalls
Injuries, and even incidents of death, continue to climb as recalls are an ever-escalating problem. As a result,…
News February 24Latest in: Sales and Finance
Autodisrupter Episode 22 – Digital Dealer Exclusive [EXCLUSIVE VIDEO]
On this episode we are going to rant a little about using your CRM and the importance of…
News February 24
That High Dollar RO May Hurt Your Customer More Than You Think
According to a recent report from the JPMorgan Chase Institute, many Americans need more than a year to recover from…
News February 22
Are You Maximizing Your New Car Sales?
Every day you walk into your dealership you are thinking let’s sell some cars! But, are you using…
News February 17
The Gaps Between Millennial Expectations & Reality In the Service Drive [VIDEO]
VP Analytics & Data Services Doug Van Sach shares some gaps between Millennial expectations and reality in this…
News February 17
Effective Marketing – Don’t Forget the Service Department!
While dealers spend a lot of money on marketing, often, most of that spend is directed at the…
News February 15
Will Customers Finance Their Cars Online?
Your customer is knee-deep in the car-buying process and ready for the final part, the car financing. Finally,…
News February 14
Just Because You Have New Technology, Doesn’t Make You Compliant
Recently, I was visiting with a dealer and the recent rash of articles concerning compliance came up. As…
News February 13
The Shuttle Has Left the Building…Maybe
One day, while bringing my vehicle into a large, very well-known dealership for service, a rather comical scene…
News February 13
Demystifying Modern Customers: Here’s What They Really Want from Your Service Department
Today’s service customers aren’t easy to win over. “My customers are impatient,” many dealers say. “They only care…
News February 10
