Don’t be a “Management Jerk” and Steps for Handling Them!
A “jerk” is defined as a contemptibly obnoxious person. Sadly, there are too many jerks in management who…
News November 2Latest in: Sales and Finance
Service Absorption is a Dangerous Number
Service absorption is one of the most frequently cited Fixed Ops metrics at 20-group meetings. While asking the…
News November 2
Taking Ten with Cary Greenberg of Digital Media Nation: Reputation Marketing
We caught up with Cary Greenberg at the Digital Dealer Conference & Expo and sat down with him…
News November 1
How To Remove Friction Between Teams
Recently I returned for a follow up visit with a client where we had installed a new sales…
News November 1
Quick Tip 35: The SRP Metric Every Dealer Should Be Using
In this Lot Party show quick tip, Jasen Rice shares a metric all dealers should be using when…
News October 31
Used Car Market Insights: Used Vehicle Values Depreciate at a Steady Rate
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News October 31
Holidays are the Perfect Time to Nurture Loyalty
It’s beginning to look a lot like the holidays. In retail, that typically means an upsurge in business.…
News October 31
Witt’s Wise Words: Digital Word of Mouth
Bill Wittenmyer shares the importance of leveraging digital word-of-mouth at your dealership in this week’s installment of Witt’s…
News October 30
Technology in the Service Drive
AutoLoop’s Director of Professional Services Stephen Coambes shares innovative technologies that dealers can use in the service drive.
News October 30
Why Electric Vehicles Will Change the Auto Industry
CEO / Founder Ujj Nath explains why the auto industry needs to be prepared for the rise of…
News October 30
