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Latest in: Sales and Finance

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Witt’s Wise Words: How To Build A Culture of Consistency

How do you know if you’ve got the trust and respect of your customers and employees? In this…

News February 12
Digital Dealer Workshops News Sean Welsh

Digital Retailing in the Automotive Industry

The evolution of digital retail is making its way through the automotive data sphere just as attribution did…

News February 10
Main Featured

Freebie Friday: Failing to Optimize is Falling Behind

In this #FreebieFriday, ELEAD1ONE Partner Bill Wittenmyer explains why you should be optimizing everything you can. From technology…

News February 9
Main Featured

You Think Your Customers are Happy? Do This & Watch How Fast That Changes!

Manufacturers hold dealerships accountable for customer satisfaction and the overall experience in both sales and service through surveys.…

News February 8

Best Week YTD For Car Segments in Value Retention

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…

News February 6
Chuck Havener

Recalls can be Opportunities to Demonstrate your Full Value

Recall notices are not, for most dealers, the first place they think of when it comes to generating…

News February 6

Creating Brand Advocates Is Not as Hard as You Think

As countless messages fill the world, consumers increasingly turn to family, friends, peers and, even strangers, to make…

News February 6
Main Featured

Why Are We Using Smoke Signals to Communicate with Customers?

We’re failing. Consumers have moved on yet we’re still trying to do the things that we’ve always done.…

News February 6
Main Featured

Witt’s Wise Words: The Interview Process

A major issue with many job interviews these days is the interviewer is doing too much of the…

News February 5
Sara Shabana

Q&A with a BDC Expert

Given our post-peak sales in 2017, and 2018 showing no signs of an upward swing, generating quality leads…

News February 2