How to Capture More Service Potential from Current Customers
By many historical measures, service opportunities have never been greater for auto dealers. In the last decade auto…
News March 20Latest in: Sales and Finance
Avoiding the Common Service Technology Traps
I’ve been around enough installations of technology and tools in dealership service departments to spot a train wreck…
News March 19
Witt’s Wise Words: Are You a “Me Guy” or a “We Guy”?
Are you a “Me Guy” or a “We Guy”? In this week’s Witt’s Wise Words, ELEAD1ONE Partner Bill…
News March 19
The Seven Rules of Cult Brands
THE BIG IDEA: Certain businesses excel at fostering undying, cult-like following among their customers. Our study of Cult…
News March 16
Think Tank: 5 Ways to Overcome Fear
Whether you live in fear or control with fear, you’re limiting yourself by not overcoming it. My entire…
News March 16
Winning the Retail Game is Getting Harder. Can You Do It?
Do you think retail is changing, or do you believe that continuing to do the same thing will…
News March 16
Freebie Friday: Be a Salesman, Not a Yes-Man
Too often we see sales people make efforts to overachieve by making customers happy by agreeing to everything…
News March 16
Work On Yourself Wednesday: Grit
Work On Yourself Wednesday Season 7, Episode 5 This week on Work On Yourself Wednesday, one word….GRIT
News March 14
BLACK BOOK FEBRUARY DEPRECIATION REPORT SHOWS SPIRITED START TO THE SPRING SELLING SEASON FOR SEVERAL CAR SEGMENTS
LAWRENCEVILLE, Ga. (March 13, 2018) – According to Black Book® data, the average price of a used vehicle…
News March 14
Training and Education: An Investment or Expense?
Most businesses agree that training and education are important parts of employee development.Yet, most also view this process…
News March 14
