Six Weeks in a Row of Higher Depreciation in Trucks vs. Cars
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News March 13Latest in: Sales and Finance
A PERFECT Example of the Trifecta that Creates Loyalty
The never-ending question is… what does it take to earn customer loyalty? Of course, the answer changes all…
News March 13
Witt’s Wise Words: Don’t Let Fear Control Your Success
We all have fears – fear of failure, fear of unaccomplishment, and so many others. In this week’s…
News March 12
If You Are Losing Your Donkey – Check This
A male donkey or ass is called a jack, a female a jenny or jennet; a young donkey is a foal. Jack donkeys are often used…
News March 10
3 Fundamentals to Push Your New Vehicle Performance, Profitability
You could sum up the ways dealers are navigating this year’s new vehicle market with three words—focus on…
News March 10
A Mystery Shop for a Major National OEM
We were recently (2018) contracted to conduct a thorough mystery shop campaign all over the U.S. for a…
News March 10
What Are You Offended by Today, and What’s It Costing You?
This article is about staying more focused on what matters most so you can get more of the…
News March 10
Freebie Friday: Talk to Strangers
>br> As a kid you were always taught not to talk to strangers but, as ELEAD1ONE Partner Bill…
News March 9
BLACK BOOK USED VEHICLE RETENTION INDEX RISES ON EARLY SPRING SELLING SEASON ACTIVITY
Several Car Segments Experience a Jump in the Index LAWRENCEVILLE, GA (March 8, 2018) – Black Book, a…
News March 8
Research Reveals Up-Caring to Be 3x More Effective Than Up-Selling
I recently read a quote from an unknown source that said, “don’t cling to a mistake just because…
News March 8
