The Future of your Service Department
There is nothing more frustrating to a customer than being told a repair will take X amount of…
News March 30Latest in: Sales and Finance
Creating Rock Star Sales Professionals
We all want to have a rock star sales team! So why is it so hard to have…
News March 29
Think Efficiency isn’t the Answer? Check out this Story!
According to a recent article in Automotive News, Motorcars Honda in Cleveland Heights, Ohio, believes that the future…
News March 29
Service Conquest: Success is in the Data
As new vehicle sales profits become more difficult, it is important to increasingly turn your attention to growing…
News March 29
Strongest Week for Used Cars in Two Years
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News March 27
Is Digital Retailing Really a Good Thing for Dealers?
The buzz today among vendors in the automotive industry is all about making the car buying transaction faster…
News March 27
How to Optimize Your Search Results Pages
The grass is always greener on the other side, so we’re all searching for something better. That includes…
News March 24
Confront Problems Before They Arise
Statistically speaking, the odds of being in a plane crash are astronomically low. Every time you step on…
News March 23
Punch Through the Sale
As a kid, I was a Bruce Lee fanatic. The way the martial artist master moved on screen…
News March 23
Freebie Friday: Stop Pitching
If you’re spending more time pitching to customers and prospects than solving problems for them then you’re likely…
News March 23
