BLACK BOOK USED VEHICLE RETENTION INDEX SHOWS MARCH DECLINE DESPITE HEALTHY SPRING SEASON
Pockets of Increases Shown in a Handful of Car Segments Seeing Increases This Spring LAWRENCEVILLE, GA (April 5,…
News April 5Latest in: Sales and Finance
Two Weeks of Increases in Car Values
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News April 4
Searching for Service: Tips for a Successful PPC Campaign
When consumers search for vehicle service options in your area, does your dealership’s website appear on the search…
News April 4
3 Tips for Bridging the Customer Expectation Gap
Dealers are great at creating expectations. They advertise their dealerships as family owned, friendly, hassle-free and low-price leaders.…
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Inspiration isn’t Enough!
The gender gap in the automotive industry is not a gap at all; it’s a canyon. The Catalyst…
News April 4
Margin Compression Takes A Bite—How Will You Bite Back?
For many dealers, margin compression in used vehicles has been a bit like a leaky water line. The…
News April 3
A Mystery Shop for a Major National OEM (Part 2)
Last month, I introduced Part 1 of a two-part article series on a national Mystery Shop that Dealer…
News April 3
NO, Dealers! You Don’t Need Work-Life Balance.
According to a recent study of young executives by HubSpot, one in two people say that they need…
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Relationship Development With People Is the Key to Your Success
Would you agree that great people drive greatness and without good people, your business is just a sound…
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Six Steps to Promote People Properly
Some leaders excel at picking others for promotion and development while others lead their organizations into chaos or…
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