Interview with Mel Watson, General Manager of BMW of Spokane
Mel Watson brings a passion for cars and a strong community commitment to his position as General Manager…
News February 1Latest in: Press Releases
4 "Big Data" Principles All Marketing Champions Need To Know
Champion boxers like Muhammad Ali are not made overnight; training is fundamental to their success. Similarly, leading dealerships…
News February 1
Interview With Don Hall – Part II
As mentioned in the January issue, Don Hall and I spent numerous hours together attempting to take a…
News February 1
DMS and Gross Profit Metrics
Management thinker Peter Drucker is often quoted as saying that "You can't manage what you can't measure." DMS…
News February 1
Stop Banging Your Bruised Head & Start Pushing Accessories a Smarter Way
My annual trek to the November massive SEMA/AAPEX show, 50th anniversary at that, got me all excited when…
News February 1
DealerSocket Continues Customer Service Leadership with Simplified Support and Real-Time Technology Monitoring
DealerSocket, continuing its leadership in customer service, today announced a real-time, technology-driven customer service model to drive greater…
News January 31
DealerSocket Launches Precise Price™ Retailing Tool, Putting Customers at Center of Deal
DealerSocket, the automotive retail industry’s leading integrated technology platform, today announced the launch of its Precise Price™ digital…
News January 31
Should Your Goal Be Less Effort?
In the world of customer experience, retention and loyalty, a lot of focus is placed on customer satisfaction.…
News January 31
Video Marketing: The Death of Boring
While I often talk about “basics”, that’s simply because many dealers are still not reaping the benefits of…
News January 31
RoadVantage Takes Dealer Training to the Next Level with Program Optimized for Web-Savvy Consumers
RoadVantage, the fastest-growing provider of F&I programs for the automotive industry, today announced the launch of a cutting-edge…
News January 30
