Managing the Phone Conversation
Recently, I wrote an article, “Back to Basics,” about the need for salespeople to refocus attention on their…
News January 1Latest in: Marketing
Is your Web Site Giving Car Shoppers What They are Looking For?
When shoppers visit your web site, are they greeted with an experience that is tailor-made to them? You…
News January 1The Colonization of Retail
The manufacturers failed with the retail dealer invasion, but are they attempting to use colonization as a means…
News January 1
