Latest in: Leadership

Is Your Hair on Fire?

“There are two ways of meeting difficulties: you alter the difficulties; or you alter yourself to meet them,”…

Witt’s Wise Words: Avoid the Guilt Trip

 Bill Wittenmyer offers some advice on how to deal with customers that don’t show for appointments in…

Want to Build a Dealership Where People Want to Work?

First, You Must Do This… Now and then, I meet a dealership’s leadership team that resonates a solid…

Leading With Purpose

Auto Retail Comes Roaring Back in 2019

By Ryan Kerrigan, Managing Director, Kerrigan Advisors Though SAAR remains relatively flat in recent years (see Chart 1),…

Off the Sidelines & in the Game

By Brian Bastin, Program Director, Automotive Dealership Management Keiser University Staggering! There is no other way to describe…

Interview with Danny Zaslavsky of Country Hill Motors

Country Hill Motors, a locally-owned, family-operated, and independent used car dealership serving the greater Kansas City area, was…

Digital Retailing: Part 1: What is Digital Retailing?

By Melanie Borden, VP of Marketing, Celebrity Motor Cars If you’re like many in this industry, who are…

Mastering Facebook’s New Ad Relevance Diagnostics

By Brad Highland, Director, Digital Marketing, Naked Lime Marketing Earlier this year Facebook announced they were changing ad…

Advice on Investing in New Technology

This week's #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what…