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Latest in: Leadership

AI chatbots ChatAI chatbots Customer Engagement Informed.IQ InformedIQ.com Jessica Gonzalez loan onboarding Risk Management SBX

Is Your Chatbot Helping You Manage Risk Effectively?

It has been widely documented that AI is changing the face of lending, but now new details are…

News June 5
Botdoc Cybersecurity Data Security Dealership Efficiency dealership technology Paul Croshaw Transaction Times

Fragmented Technology Systems Frustrate Auto Dealers, Leading to Lost Time and Revenue

Today’s auto dealers face a myriad of frustrations, challenges, and obstacles, particularly tied to lengthy transaction times for…

News June 3
Auto Dealers commercial vehicle fleets EVAI fleet electrification Fleet Management fleet managers fleet service Ian Gardner

From Margins to Mobility: Why Auto Dealers Must Rethink Fleet Service for the Connected and Electric Age

U.S. auto retailers have had a longstanding relationship with local commercial and business fleet customers, especially in the…

News June 2
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Key Takeaways from the Q1 2025 Automotive Market Report

The first quarter of 2025 opened with a mix of optimism and uncertainty for the automotive industry. While…

News May 28
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Don’t Settle for Automatic Warranty Labor Rate Increases: A Smarter, More Profitable Alternative

As inflation impacts every corner of the retail automotive industry, many manufacturers continue to offer dealers CPI-based programs…

News May 27
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The REAL ID Deadline: Challenges Auto Dealers May Still Face Verifying Identities

The May 7, 2025, enforcement of the REAL ID Act marks a new moment for identity verification in…

News May 21
Auto Dealership Auto Dealerships dealer ops and leadership Dealership Culture inventory Kendall Rawls leadership Rawls Succession Planners SBX Tariffs Team Morale

Tariffs Are Hitting More Than Your Margins — Here’s Where You’re Most at Risk

  Auto dealers understand the economic hit of tariffs — rising costs, inventory delays, shrinking margins. But what…

News May 19
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The Rise of Automotive Cybercrime: How Hackers Target Dealerships and How to Stop Them

Your dealership likely holds an extensive amount of sensitive data on your buyers – and, for that reason,…

News May 16
Auto Finance Auto Finance Digital Transformation Index Auto finance trends Auto Sales Auto securitization eContracting Matt Babcock Wolters Kluwer

Deciphering Q1 Auto Finance Trends: Implications for Lenders and Dealers Amid Mixed Data

The first quarter of 2025 has delivered new insights into the ongoing digital transformation within the auto finance…

News May 14
Auto Dealership auto industry Auto investors auto manufacturers auto stocks Curt Hopkins MCQ Markets SBX Tariffs

Tariffs Are Roiling the Auto Industry: Here’s What It Means for Investors

As the 2025 U.S. election cycle ramps up, tariffs have reemerged as a flashpoint in trade discussions—especially in…

News May 13