Five Must Do’s to Reel Customers In
As the tools needed to compete for Internet sales proliferate, it’s become more difficult for dealers to assess…
News June 10Latest in: Leadership
Mastering the Internet Sales Process
Are you completely buttoned down in your sales processes to manage the 12 key steps in Internet sales?…
News June 10OEMs Continue to Play Hard Ball with Dealers
A number of going-forward GM dealers recently received an unexpected “welcome letter” from New GM. The welcome letter…
News June 10An E-Marketing Update
It’s hard to believe that virtually no one understood the concept of e-marketing just 15 years ago. In…
News June 10ASP vs. In-House Servers: Which DMS Model is Best?
The time has come. Your dealership’s DMS contract with a large, expensive legacy provider is ending. Your search…
News June 10Can your CRM be your ILM?
I recently moderated a roundtable of Internet and BDC managers at the 8th Digital Dealer Conference in Orlando,…
News June 10
Bruce Qvale, Qvale Auto Group
You hear the name Bruce Qvale (pronounced kevallee) and probably think it sounds familiar. That’s because it is,…
News June 1Audit Your Suppliers to Reduce Costs and Improve Compliance
Businesses couldn’t survive without a vibrant network of suppliers providing a wide range of equipment, services and supplies…
News June 1The Pain Will Soon Begin
One of the graphic pictures in one of the presentations I recently gave is a picture of a…
News June 1Fixing Fixed Absorption Finally — Say this 10 times real fast
Calculating fixed absorption is one of the most important business-strength measurements a serious dealership investor can make. In…
News May 24
