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Latest in: Leadership

The Pain Will Soon Begin

One of the graphic pictures in one of the presentations I recently gave is a picture of a…

News June 1

Fixing Fixed Absorption Finally — Say this 10 times real fast

Calculating fixed absorption is one of the most important business-strength measurements a serious dealership investor can make. In…

News May 24

Stop Using a Butter Knife in a Gun Fight

I have been thrashing The Garage drum (check out www.NetProfitTraining.com) for a number of columns now. We and…

News April 16

Corina Diehl, Diehl Auto Group

Corina Diehl has been a dealer for three years, owner of the Diehl Auto Group in Butler, PA,…

News April 10

Selling Cars in the Post-Control World

The battle is over. The customer now controls the car-buying process, and it is up to the dealer…

News April 10

Where’s the Trust?

I had the pleasure of speaking at the AutoTeam America CFO Forum on Friday afternoon before the official…

News April 10

Driving Better Closing Results: Experts share their closing secrets

The close is the ultimate measurement of the effectiveness of a sales process.  Retailers around the world go…

News April 1

Be Careful of Limited Warranties

Did you know that offering a warranty on a new or used vehicle, even one that is limited…

News April 1

Make Money Managing Inventory Walmart’s Way

Last year, Mike Jackson, chairman and CEO of AutoNation, commented that our industry’s operating benchmarks have not changed…

News April 1

Unique Insurance Coverage for Unique Circumstances

In past articles, I have spent much time discussing the types of insurance coverage most dealers carry. As…

News April 1