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Conference & Expo: October 14 -15, 2025
DealerPoint: April 22-24, 2026

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Latest in: Leadership

‘Help Me’

Hello gang, welcome to spring.  Jim Ziegler and I started out writing in the first issue of Dealer…

News May 1

Believe It or Not, Congress Got It Right

We were nervous last year. The long-anticipated sunset provisions of George W.’s 2001 income and estate tax reform…

News May 1

Justin Brun, e-Commerce Manager & Ben Koller, Internet Sales Manager, Acton Toyota

Justin Brun, e-commerce manager, and Ben Koller, Internet sales manager, for Acton Toyota in Littleton, MA can stand…

News May 1

Greg Goodwin, Kuni Automotive Group

Greg Goodwin took over as the president and CEO of the Kuni Automotive Group in 1999 when founder…

News May 1

Keeping in Touch with Customers

How many email addresses do you have in your DMS database?  Most have less than 25%.  You might…

News May 1

Sales Call Conversion: How to get Appointments to Show!

The 10th Digital Dealer Conference & Exposition in Orlando last month was the best ever.  One major concern…

News May 1

So Do You Want More Lead Conversion Out of your Web Site…Really?

I spend as much time outside of the car business today as I do in it and many…

News May 1

Retention is the New Buzzword for Success!

For the first 100 years of the automotive industry, the main thing you heard about at 20 group…

News May 1

Eliminate Doubt and Satisfy Customers’ Needs with a Consultative Approach

Interacting with informed customers can be a challenge as dealers try to overcome their concerns throughout the shopping…

News May 1

Dealership Facility & Image Programs – Cost Reduction Opportunities

Dealership sales are growing once again and so too are the demands on the dealer’s time, their staff’s…

News May 1