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Latest in: Leadership

Creating a Gen Y Friendly Dealership

Generation Y, sometimes known as Millennials, are a slightly larger cohort (83 million) than Baby Boomers. Gen Yers…

News January 18

Exit Strategy and the ‘Joe-Pa Syndrome’

There is a lot at stake in succession planning: family legacies, business value, financial security and family harmony.…

News January 16

The Lost Art of Taking Personal Responsibility

For decades, I’ve written extensively about discipline, accountability, focusing on what you can control, and taking personal responsibility…

News January 16

Seven Vital Signs to Optimize Every Used Vehicle Inventory Acquisition

Whenever I go to a doctor for a check-up, my visit usually starts with a “history and physical”…

News January 13

Darin Partin, Internet Sales Director, Crest Auto Group

Darin Partin, Internet sales director for Crest Auto Group, in Plano, Texas, doesn’t worry at all about beating…

News January 3

Bill Underriner, Underriner Motors, and 2012 NADA Chairman

Third-generation dealer Bill Underriner operates Underriner Motors in Billings, MT, selling Honda, Buick, Hyundai and Volvo, and, as…

News January 3

Leadership and Management Synergy – ‘Praise But’ Futility

Success, achievement beyond what is required to “get by,” is a predicate to succession. The concept of success…

News December 29

Addendum Window Stickers – Best Practices

Even after celebrating out tenth anniversary as a compliance consulting company, we continue to see new issues that…

News December 28

Make a Difference. Make a Change. Make it Now.

Differentiation. What is it? I don’t know about you, but I am sick to death of people throwing…

News December 28

Why I Stayed Live Instead of Going .Com

When you read the forward from the book: “Marketing Used Cars” written by Paul G. Hoffman and James…

News December 21