Test Drive Secrets: Do’s, Don’ts and Suggestions
Let’s talk about the processes, the playbooks and all the ABCs to closing. They all include how to…
News July 26Latest in: Leadership
A Reason for Every Lead
It’s no secret that dealership website leads close higher than most other lead sources. While most of us…
News July 25Chalk One Up For the Good Guys
Making progress on the allocation front In my April 2012 column in Dealer magazine, “Allocation – Where Have…
News July 24Do you Want Fries with That?
McDonald’s is a global brand, serving people worldwide to the tune of billions and billions of dollars in…
News July 18Family Business Harmony Best Practices
As a business succession planner I believe family harmony is a component of the Succession Matrix. On a…
News July 17The Art of Recruiting and Retaining Women in your Dealership, Part 2
Note: This is the second of a three-part series on a subject that needs more that a single…
News July 17Are your Trade Secrets Protected?
Anyone involved in the auto industry knows that employees tend to relocate within the industry frequently. This is…
News July 12Three Ways to Re-think Reconditioning and Improve Profitability
I was always taught that a dealer should never apologize for anything when it came to used vehicles.…
News July 12Your Culture: Weave in the Strong and Weed out the Weak!
In several articles over past months, I’ve written about issues concerning your culture: how to build a high…
News July 10My Used Car Salesperson Training
First job on an independent lot in 1971 It was September 1971 and I had been married for…
News July 6
