Three Ways to Re-think Reconditioning and Improve Profitability
I was always taught that a dealer should never apologize for anything when it came to used vehicles.…
News July 12Latest in: Leadership
Your Culture: Weave in the Strong and Weed out the Weak!
In several articles over past months, I’ve written about issues concerning your culture: how to build a high…
News July 10My Used Car Salesperson Training
First job on an independent lot in 1971 It was September 1971 and I had been married for…
News July 6Raising the Bar in the Inventory Merchandising Game
Just when you thought you finally caught up with competitors, fine-tuned your inventory merchandising to acceptable industry and…
News July 5Preventing Supplier Overcharges
Dealerships are routinely overcharged by suppliers for supplies and services – costing dealerships thousands of dollars annually. In…
News July 3
Michael Groves, e-Commerce Director, Apple Auto Group
Teamwork, forward thinking in digital marketing, and focus on customer excellence have propelled Apple Auto Group’s Internet sales…
News July 3
Russ Darrow, Russ Darrow Automotive Group
Russ Darrow, now 72, started in the auto business as a salesperson in 1962, and in 1965 he…
News July 3Beware of the Gas Price Sales Spike: Economy Car Demand Historically a Short-term Phenomenon
It’s hard to pick up a newspaper or a magazine or visit an automotive web site and not…
News June 28Five Data Mining Tips for Securing Quality Trades, Selling More New Units and Retaining Customers
Whether the tight supply of quality pre-owns loosens up soon or not, dealers who learn to source their…
News June 27Develop Some Army Rangers on your Team
Team building at its best grows the store – step 4 Recently a dealer shared with me that…
News June 26
