Units in Operation: I Have Good News and Bad News…
The decline in new car sales that began in 2008 had a predictable outcome: less late-model vehicles on…
News September 10Latest in: Leadership
How and Why to Improve the Most Important Metric in your Dealership
Dealers look at metrics all day long: number of units sold, front gross, F&I penetration rates, service gross,…
News September 6A Six-step Plan to Increase Used Vehicle Profitability
I’ve had chocolate chip cookies on my mind lately. The reason? I can’t eat them the way I…
News September 6It’s ‘Make or Break’ Time for New-car Classified Efforts
To maintain profitability, it’s been mandatory for years to utilize comprehensive, well-distributed classified ads. It is important for…
News September 5How to Get Unstuck
In all 15 countries where I teach leadership I’ve met leaders who tell me they feel like they’re…
News September 4
Paul Walser, Walser Automotive Group
A second-generation auto dealer, Paul Walser, 57, and his brother Andrew, 44, operate Walser Automotive Group, a 12-franchise…
News September 3
Shawn Reardon, Internet Director Ideal Nissan
Ideal Nissan is the Overall Winner of the Spring 2012 Digital Dealer Website Excellence Awards – scoring higher…
News September 3So Ya Wanna Manage Technicians
In my last column in the August 2012 issue of Dealer magazine “So Ya Wanna be a Technician,”…
News August 31Get to the Point!
Ever have a salesperson get you on the phone when you’re busy, only to infuriate you to a…
News August 28Strategically Exiting your Business
In the late 1990s major consolidation started in our industry. The consolidators were either public or going public.…
News August 28
