So Ya Wanna be a Technician
Ever heard this one? What’s the difference between a puppy and technician? At 12 weeks the puppy stops…
News August 6Ever heard this one? What’s the difference between a puppy and technician? At 12 weeks the puppy stops…
News August 6There is no question that the dealership insurance market is tightening up. Prices are going up along with…
News August 3I like the analogy a Midwest dealer recently shared as we discussed recent declines in wholesale used vehicle…
News August 3As we better understand the evolving needs, expectations and behaviors of online car shoppers, it becomes necessary to…
News August 2Chad Martin was a college junior when his dad, Cornelius, was killed in a motorcycle accident. Suddenly, new…
News August 1With 35 franchises and 22 stores spread across Indiana, Michigan, and Iowa, Steve Williams, e-commerce director for the…
News August 1It’s no secret that service customer retention in new car dealerships is dismal, actually pathetic. Hang around a…
News July 27Let’s talk about the processes, the playbooks and all the ABCs to closing. They all include how to…
News July 26It’s no secret that dealership website leads close higher than most other lead sources. While most of us…
News July 25Making progress on the allocation front In my April 2012 column in Dealer magazine, “Allocation – Where Have…
News July 24