Four Ways to Shift your Dealership Performance into ‘Overdrive’
“Dale, remember this. As the used vehicle department goes, so goes the entire dealership.” My dad offered this…
News January 4Latest in: Leadership
Your Dealership’s Most Valuable Untapped Resource
At the end of the month, dealership personnel often yearn for just a few more hours or days…
News January 2Build Compliance into Your Road to the Sale to Create the Right Pace for Closing More Deals
Almost every step along the road to the sale, from the meet-and-greet to the closing of the deal…
News December 20Vehicle History, Inspections Key to Spotting Flood-damaged Vehicles
As everyone knows, the East Coast, particularly New York and New Jersey, were devastated by Superstorm Sandy in…
News December 20Buyers, Tis’ the Season to Splurge
As the year comes to a close, 2012’s buy/sell activity surprised me. I had expected a large number…
News December 18Lessons for Auto Dealers from Consumer Financial Protection Bureau and Department of Justice Recent Enforcement Activity
The new Consumer Financial Protection Bureau (CFPB) came out swinging this past summer with three punitive consent decree…
News December 14How Effective Online Listings Can Increase Dealership Foot Traffic
Shoppers are motivated to purchase the right car at the right dealership, so it is more important than…
News December 1210 Tips to Reduce Costs and Earn More in 2013
Most dealerships will spend somewhere north of $1.5MM this year on the supplies and services needed to support…
News December 10The Family Business Contradiction of Choices
I was recently struggling through a seminar on the subject of building high performance business teams. This is…
News December 10Cars will Break and We will Fix Them…Only Not as Often!
If your service department makes the majority of its revenue fixing broken cars, then get ready for massive…
News December 10
