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Latest in: Leadership

The Role of the Internet in Used Car Sales

The role of the internet in used car sales, according to OnCar. It is only rational, that a…

News August 30
Featured

Report Finds Instagram is the Consumer Engagement King

According to Ragan.com, a report finds Instagram is the consumer engagement king. Instagram is becoming a core platform…

News August 13
Featured

Pre-owned Portion of an Automotive Sales Meeting

The most vulnerable capital in a new car dealership today is tied up in the pre-owned department. The…

News August 12
Featured

Do You Want to be a Sales Manager or a Sales Leader?

Sales manager to sales leader, according to Customer Think. How does someone in a management function in sales…

News August 7
Featured

VIP in Action Shows ‘Em You Care

Time after time as I speak to dealers, GMs, sales managers and fixed ops directors about customer relations,…

News August 5

Save me time, too

We know that the majority of car buyers today walk into the showroom pretty well settled on what…

News August 2

What is Web-Based Technology

As children we all played the game of “grapevine” where one person whispers a message to another, which…

News August 1

Here We Grow Again

“Loyd! It’s good to hear from you. I look forward to seeing you next week. I just wanted…

News August 1

Is It Really Worth the Effort To Work With Orphan Owners?

Orphan Owners = Proven BuyersOrphan Owner: Customers whose salesperson has moved on. This also includes customers whose salesperson…

News August 1

Dissecting Two Different Types Of Used Vehicle Retailers

In my conversations and travels, I encounter two different types of dealers. The first group often struggles with…

News August 1